Congratulations!! So your account has been setup, merchants have loaded your products and you have received your order :)
An email with the order details would be sent to you and you can also find the details in your supplier dashboard.
So What Happens Next?
Well simply the following:
- Login to your Dropstore Supplier Dashboard
- Go to menu : Orders > Customer Orders > Unfulfilled
- Filter by Unfulfilled under the Status
- Add the quantity you have available, enter the tracking information and click the fulfil button
5. Finally, click the "Finalize fulfillment" button. This would complete the fulfillment process and issue whatever refund is due to merchant if you can not fulfil the entire quantity requested.
NB: Please remember to update your Banking Details to ensure payment.
IMPORTANT: Please make sure that the Tracking Number and Tracking Link are correct as this information is sent to the reseller to advise their customers that their order is on its way. If you do not complete your Order Fulfilment process. This will delay your payout if not Finalized.
Let us know if you need any assistance, support@dropstore.co.za or contact your Account Manager.
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If you have any questions, you can find help here or reach out to your Account Manager. You can also send a mail to support@dropstore.co.za
Thank you again for your business.