You have just registered as a suplier on Dropstore and we are chuffed!!
Welcome to more sales, customer analytics, product analytics and easy integration!
Now that you are verified, you may start integrating your products with our platform or start uploading manually.
We have a few options to integrate with your store including creating manual uploads of your products or using our easy CSV upload feature. You will choose the best one for you.
Dropstore makes it easy to integrate with the following channels. You can find these in your supplier dashboard under Integrations
Please ensure that you add as much Product Description as possible and any specifications that will be advantageous to the customer.
This includes:
- Product Dimensions
- Packaging Dimensions
- Directions of Use / Installation Manuals (Where Applicable)
- Technical Specifications
- Allergic Reactions (Where Applicable)
- Product Certifications (Where Applicable)
- Number Of Days to Manufacture (Where Applicable)
- Materials Used(Where Applicable)
- Warning Labels (Where Applicable)
Categories
As a supplier, it is of high importance that you are seen and your products visible in their correct categories. On Dropstore, many of your resellers / merchants use the categories to search for products they want. Having your products categorised helps them help you.
Dropstore enables you to map the categories from your inventory management software or online store directly into your Dropstore supplier dashboard. This is only relevant to suppliers that have set up automatic integration (Shopify, Woocommerce, Tradegecko, Stock2Shop, ShoppingFeeder) for product import and only pulls categories for imported products from
Refer Your Resellers to Dropstore and Get PAID!!
You no longer have to worry about constantly sending out stock files, making sure inventory levels are correctly documented, sending multiple resellers updated images and updates, sorting out which order is for who and all of that.... You get everything on one platform.
Ratings
Our Merchants can rate your service which then becomes available to other merchants, so please ensure that you always put your best foot forward. Quick responses to Merchant Enquiries and quick delivery times ensures continued happiness and great ratings all around.
Merchant Communication
On Dropstore, your merchants/resellers can send you direct messages via your Supplier dashboard. You will also be able to respond to enquiries pertaining to orders or deliveries. Please keep a look out for system notifications that may also be sent from time to time.
You can change the email address that we send notifications to in your Profile and Account Details Setting.
Returns Policy
Dropstore works in accordance with CPA (Consumer Protection Act) and our Returns Policy requirements are in accordance with CPA rules for returns, however each supplier may have their own returns policies which also need to be in line with CPA rules. Having a Returns Policy in place helps merchants be able to customise their own Returns accordingly. You can access your Returns Policy in your Profile Setting and Account Details under Company Basic Information.
VAT
Your resellers can download all their Order Invoices with relevant VAT information for their revenue services and accounting needs.
For your company VAT to be added, login to your supplier dashboard, head over to Account Details > Company Basic Information > add VAT Registration Number.
Banking Details
To add your banking details go to Profile > My Bank > Add details > Save
Please do check out some our Supplier FAQ's that may address some questions you may have and access the Supplier Terms & Conditions for any further enquiries.
Please Note As a Dropstore Supplier
- You must offer a discount from 20% off the retail price for your products. The discount you offer is the profit margin for our e-retailers and an incentive to market and sell your products. you can discount even more if you wish (especially for clearance range products) - this will be automatically done if we integrate with your store, otherwise you may opt for manual upload.
- You need to offer a flat rate domestic shipping fee.
- We use Payfast to transfer funds to you. You must have a bank account in South Africa to receive your sales money from Dropstore.
- DO NOT include any of your company invoices, marketing materials inside the shipping boxes and use unmarked packaging when sending out customer orders
- You only pay a small transaction fee of 8% per order (this is not added to the 20% discount for merchants)
- A further 2% for products that have not been added to a category on Dropstore. E.g. All products found in the 'miscellaneous' section on Dropstore. The uncategorised product fee is avoidable by ensuring that your products are categorised within your Dropstore admin. You can also avoid it by mapping your categories to Dropstore's product categories if you import using a product feed.
Contact your Account Manager or support@dropstore.co.za for any enquiries you may have.
Join our 10,000+ member Facebook group and meet resellers and suppliers
If you have any questions, you can also find help here.
HappyDrop-Supplying!!